Industries

WhatsApp, the way your trade uses it

The same team inbox, broadcasts and chatbots — set up around how your customers actually reach you.

Real estate

Answer every property enquiry first — and share leads fairly.

Portal leads, ad clicks and hoarding calls all end up on WhatsApp. wbm.link puts them in one team inbox, rotates new enquiries across your salespeople and sends the brochure before a competitor even replies.

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Clinics & hospitals

One front desk for every patient message.

Patients message to book, reschedule and ask for timings. wbm.link gives your front desk one shared WhatsApp inbox, answers routine questions automatically and sends reminders that cut no-shows.

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Coaching & education

Turn admission enquiries into enrolments.

Parents and students ask about fees, batches and faculty on WhatsApp. wbm.link lets your counsellors answer as a team, sends updates to opted-in parents, and has an assistant handle the repetitive questions.

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E-commerce & D2C

Support, updates and sales — from one WhatsApp number.

Your customers ask “where is my order?” on WhatsApp long before they email. wbm.link gives your support team one inbox, keeps customers updated with utility templates and runs festive campaigns that actually get read.

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Travel & tours

Answer every holiday enquiry before the traveller asks someone else.

Travellers compare packages on WhatsApp, often with three agencies at once. wbm.link puts every enquiry in one team inbox, sends the itinerary the moment someone asks, and keeps booked guests updated from confirmation to pickup.

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Restaurants & cloud kitchens

Your menu, your regulars, one WhatsApp number.

Guests message for the menu, a table for eight or today's specials. wbm.link sends the menu PDF the moment someone asks, lets your staff answer from one shared inbox, and brings regulars back with offers they agreed to receive.

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Salons & spas

Book the slot, send the reminder, bring the client back.

Clients message to book a haircut, move a facial or ask the price of a bridal package. wbm.link gives your front desk one shared WhatsApp inbox, sends reminders before each appointment and lets you invite regulars back with offers they opted in to.

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Finance & insurance

Client conversations on the firm's number — not an advisor's phone.

Clients ask about renewals, documents and due dates on WhatsApp. wbm.link puts those chats in one team inbox on your firm's number, sends renewal and deadline reminders as utility templates, and keeps every conversation with the firm when an advisor moves on.

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iGaming operators

Player support and account updates on WhatsApp — inside Meta’s rules.

Licensed operators answer players where they already are. wbm.link gives your support and VIP teams one shared inbox on the company’s number, and sends account updates as approved templates. Gaming messages need Meta’s written permission and may only go to players in the countries Meta allows.

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Sports clubs, academies & apps

Match alerts, fixtures and member questions from one number.

Fans, parents and members want the same things: when is the match, who is playing, did the fee go through. wbm.link sends those updates to people who opted in, and gives your staff one shared inbox for the questions that follow.

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Banks, NBFCs & fintech

Customer service and account reminders on the institution's own number.

Borrowers and account holders ask about EMIs, statements and service requests on WhatsApp. wbm.link puts those chats in one team inbox, sends due-date reminders and account updates as utility templates, and answers routine questions — without ever asking a customer for an OTP, PIN or card number.

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Logistics & courier

Shipment updates out, delivery questions in — on one WhatsApp number.

Consignees message to ask where a parcel is, or to move a delivery to another day. wbm.link sends shipment updates as utility templates from the inbox or as broadcasts to the day's list, answers “track” with a keyword reply, and puts every reschedule request in one shared inbox.

See how

Put your whole team on WhatsApp today.

Create your account, connect your number with Meta's official sign-up and start replying from one shared inbox.